Direct EDI, Inc - representative office in Ukraine is looking for Technical Support Representative.
Job requirements:
- A minimum of 12-18 months experience in a Technical Support or similar role.
- Good communicator with a natural attitude for dealing with people.
- Good network diagnostic skills.- Basic sysadmin skills.
- Work well in a busy team, being quick to learn and able to deal with a wide range of issues.
- Strong analytical skills and able to collate and interpret data from various sources.
- Ability to assess and prioritize faults and respond or escalate accordingly.